Medicare Member Benefits
CHRISTUS Health Medicare Advantage plans are designed with your health and well-being in mind. From dental and vision care to fitness programs and meal delivery, we offer a range of benefits to support your needs and help you live a healthy life. Explore the key features below to find the plan that works best for you.
- Dental: Coverage for preventive care and other services.
- Hearing: Allowance for hearing aids.
- Vision: Annual eye exams and an allowance for glasses or contacts.
- Prescriptions: Coverage for a 90-day supply.
- Over-the-Counter Products: Allowance for health products.
- Fitness: Free gym access and home fitness kits.
- Meal Delivery: Up to 14 meals after a hospital stay.
- Transportation: Scheduled rides to medical appointments.
- 24/7 Nurse Line: Access to health advice anytime.
See Benefit Details
Medicare Part D
As a member of CHRISTUS Health Medicare Complete or Medicare Plus you have prescription drug coverage for Medicare Part D in addition to medical and hospital benefits.
On Demand Virtual Care
On Demand Virtual Care
See an urgent care clinician in under 30 minutes without the need to schedule a visit. Cost without insurance is $30.
Find a Provider or Location
Need help finding a provider within your plan? Get started by searching for a doctor, facility or pharmacy by name or provider type.
Additional Medicare Benefits
Medicare offers assistance for people with low income. Some Medicare beneficiaries may qualify for the Extra Help program, which can provide around $4,000 per year toward your prescription drugs. These subsidies and cost-sharing benefits can help you pay for Medicare premiums, deductibles and coinsurance.
You should complete this application for Extra Help on the Internet if:
- You have Medicare Part A (Hospital Insurance) and/or Medicare Part B (Medical Insurance); and
- You live in one of the 50 States or the District of Columbia; and
- Your combined savings, investments, and real estate are not worth more than $28,150, if you are married and living with your spouse, or $14,100 if you are not currently married or not living with your spouse. (Do NOT count your home, vehicles, personal possessions, life insurance, burial plots, irrevocable burial contracts or back payments from Social Security or SSI.) If you have more than those amounts, you may not qualify for the extra help. However, you can still enroll in an approved Medicare prescription drug plan for coverage.
You can see if you qualify and/or apply by calling 1-800-MEDICARE (711 for TTY users) or visiting the Social Security Administration’s Extra Help Centers for Medicare & Medicaid Services websites.
2024
Disenrollment
When ending your membership with CHRISTUS Health Medicare Complete, Medicare Plus or Medicare Guardian, it’s important to know your rights. There are two ways you can leave our plan:
Voluntary (you choose to leave): You may voluntarily end your membership during certain times of the year or in certain situations. The process for leaving can vary depending on your type of coverage. You can call us at 1-855-794-4399 with questions (711 for TTY users). Oct. 1 – Mar. 31: Member Service Representatives are available seven days a week, from 8 a.m. to 8 p.m. local time. Apr. 1 – Sept. 30: Member Service Representatives are available Monday through Friday, from 8 a.m. to 8 p.m. local time.
Involuntary (you are forced to leave): In some situations, we may require you to end your membership. Interactive voice response system or similar technologies for Saturdays, Sundays and Federal Holidays (messages must be returned within one (1) business day). If leaving, you must continue to get your medical care through our plan until your membership ends. You can review your rights and responsibilities or review Chapter 8 in your Evidence of Coverage.
Member Portal Login
View our online member portal for more information about your plan and benefits.