Need Your Medical Records?
CHRISTUS Health patients can request physical copies of their medical records by phone or fax by contacting a member of the Health Management Department at the facility you received care at the number below. A member of our Release of Information team will be glad to assist you.
You also have the option to request your medical records online. Please find the link below associated with the facility that you received care from.
Request via fax and mail must be accompanied by your current ID and our authorization for use and disclosure of protected health information form.
You can request your medical records from our clinics, or our East Texas, New Mexico and San Marcos hospitals by logging into your MyCHRISTUS account.
MYCHRISTUS
Important Forms to Request Your Medical Records
Louisiana
CHRISTUS St. Frances Cabrini Hospital
3330 Masonic Dr.
Alexandria, LA 71301
Fax: 318-448-6995
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Ochsner Hospital - Lake Area
524 Dr Michael DeBakey Drive
Lake Charles, LA 70601
Fax: 337-491-7545
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Ochsner Hospital - St. Patrick
4200 Nelson Road
Lake Charles, LA 70605
Fax: 337-491-7545
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Shreveport-Bossier Highland Medical Center
1453 Bert Kouns Loop
Shreveport, LA 71105
Fax: 318-681-5489
Hours of Operation
8 a.m. - 4:30 p.m.
New Mexico
CHRISTUS St. Vincent
455 St. Michael Dr.
Santa Fe, NM 85707
505-913-5320
Fax: 505-913-6497 or 505-913-6439
Email Medicalrecords@stvin.org
Please fill out the forms below and submit via fax, email or in-person
Request Online Medical Records through MyCHRISTUS
Hours of Operation
8 a.m. - 5 p.m.
East Texas
CHRISTUS Good Shepherd Hospital - Longview
700 East Marshall Ave
Longview, TX 75601
903-315-2005
Fax: 903-318-2909
Hours of operation
8:00 am – 4:30 pm
CHRISTUS Good Shepherd Hospital - Marshall
811 South Washington Ave.
Marshall, TX 75670
903-315-2005
Fax: 903-318-2909
Not Open to the public for In-Person Medical Records Request
CHRISTUS St. Michael Health System
2600 St. Michael Dr.
Texarkana, TX 75503
903-614-2943
Fax: 903-614-2754
CHRISTUS Mother Frances Hospital - Sulphur Springs
1228 Church St., Suite B
Sulphur Springs, TX 75482
903-439-4045
Fax: 903-318-2909
Hours of Operation
8 a.m.- 5 p.m.
CHRISTUS Trinity Mother Frances Health System
Patients who have received care at the locations below, our in-person medical records request office is currently closed to the public.
CHRISTUS Mother Frances Hospital - Tyler
800 E Dawson St.
Tyler, TX 75701
CHRISTUS Mother Frances Hospital - South Tyler
8389 S Broadway Ave.
Tyler, TX 75703
CHRISTUS Mother Frances Hospital -Winnsboro
719 W Coke Rd.
Winnsboro, TX 75494
Request by:
Phone: 903-606-4487
Fax: 903-606-4352
You may also mail in your request to:
CHRISTUS Mother Frances Health System
Attention: Medical Records
800 East Dawson
Tyler, TX 75701
South Texas
CHRISTUS Spohn Corpus Christi – Shoreline
600 Elizabeth St.
Corpus Christi, TX 89505
Phone: 361-881-3901
Fax: 361-881-3906
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Beeville
1500 East Houston St.
Beeville, TX 78102
Phone: 361-354-2868
Fax: 361-358-7608
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Alice
2500 East Main Street
Alice, TX 78332
Phone: 361-661-8594
Fax: 361-661-8595
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital – Kleberg
1311 East General Cavazos Blvd
Kingsville, TX 78363
Phone: 361-595-9738
Fax: 361-595-9695
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Spohn Hospital - South
5950 Saratoga Blvd
Corpus Christi, TX 78414
Phone: 361-985-5169
Fax: 361- 985-5607
Offices closed to the public.
South Central Texas
The Children's Hospital of San Antonio
333 N Santa Rosa St.
San Antonio, TX 78207
210-704-2286
Fax: 210-704-2198
Hours of operation
8:00 am – 4:30 pm
CHRISTUS Santa Rosa Hospital - Alamo Heights
403 Treeline Park
San Antonio, TX 78209
210-294-8060
Fax: 210-294-8199
CHRISTUS Santa Rosa Hospital - Medical Center
2827 Babcock Rd.
San Antonio, TX 78229
210-705-6565
Fax: 210-705-6530
CHRISTUS Santa Rosa Hospital - New Braunfels
600 N. Union Ave.
New Braunfels, TX 78130
830-606-2193
Fax: 830-643-5102
CHRISTUS Santa Rosa Hospital - San Marcos
1301 Wonder World Dr.
San Marcos, TX 78666
512-753-3793
Fax: 512-753-3641
CHRISTUS Santa Rosa Hospital - Westover Hills
11212 TX-151
San Antonio, TX 78251
210-703-8600
Fax: 210-703-8607
Southeast Texas
CHRISTUS Southeast Texas Hospital - St. Elizabeth
2830 Calder Ave
Beaumont, TX 77702
409-236-7160
Fax: 409-236-8195
Hours of Operation
8 a.m. - 4:30 p.m.
CHRISTUS Southeast Texas Hospital - Jasper Memorial
1275 Marvin Hancock Dr.
Jasper, TX 75951
409-384-1988
Fax: 409-384-1991
Hours of Operation
8 a.m. - 4:15 p.m.
Frequently Asked Questions
Medical records are released to the patient of record and/or their legal representative(s). If you wish to have someone pick up your records, their name and address must be listed on the “Send/Release Information” section of the Authorization of Uses and Disclosure of PHI Request Form. They will have to present a government-issued photo identification in order to receive the records.
We may charge a reasonable fee for the cost of copying, supplies and/or postage. Fees are established by State and Federal Guidelines and are updated regularly. If you have any questions, please contact us.
In person requests may take approximately 30 minutes depending on the number of customers waiting. For other formats (except electronic), you should receive your medical records no longer than 30 days after the receipt of the request. In some circumstances, an extension of an additional 30 days may be allowed. For electronic format, you should receive your medical records no later than 15 business days after the receipt of the request.
Records will be provided to you in the format requested on the Authorization of Uses and Disclosure of PHI Request Form (i.e., paper, CD, electronic portal, email, etc.)