Enrollment and Disenrollment

Enroll in Your Medicare Advantage Plan

Please contact our team to sign up for the CHRISTUS Health Medicare Complete, Medicare Plus, or Medicare Guardian plans.

 


Other Ways to Sign Up

If you are unable to call, you can sign up through Medicare.gov.

  • Visit Medicare.gov
  • Select "Find plans now"
  • Enter your zip code
  • Select your CHRISTUS Health Plan

 Or click here to sign up through our online portal.

Disenrollment

When ending your membership with CHRISTUS Health Medicare Complete, Medicare Plus or Medicare Guardian, it’s important to know your rights. There are two ways you can leave our plan:

Voluntary (you choose to leave): You may voluntarily end your membership during certain times of the year or in certain situations. The process for leaving can vary depending on your type of coverage. You can call us at 1-855-794-4399 with questions (711 for TTY users). Oct. 1 – Mar. 31: Member Service Representatives are available seven days a week, from 8 a.m. to 8 p.m. local time. Apr. 1 – Sept. 30: Member Service Representatives are available Monday through Friday, from 8 a.m. to 8 p.m. local time.

Involuntary (you are forced to leave): In some situations, we may require you to end your membership. Interactive voice response system or similar technologies for Saturdays, Sundays and Federal Holidays (messages must be returned within one (1) business day). If leaving, you must continue to get your medical care through our plan until your membership ends. You can review your rights and responsibilities or review Chapter 8 in your Evidence of Coverage.

Have Questions?

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Disclaimer

CHRISTUS Health Advantage is an HMO plan with a Medicare contract. Enrollment in CHRISTUS Health Advantage depends on contract renewal.

This information is not a complete description of benefits.

Open seven days a week, 8:00 a.m. to 8:00 p.m., local time, from October 1 – March 31, and Monday – Friday, 8:00 a.m. to 8:00 p.m., local time, from April 1 – September 30.

Call (855) 601-3056/TTY 711 for more information. A voice response system is available after hours. Other providers are also available in our network.

CHRISTUS Health Advantage (HMO) Contract #H1189.